If you forgot your school password, never received a password, or have been locked out of your account, you can use your personal email or mobile device to reset your school password.
An instructional video can be viewed .
1. Navigate to .
2. Enter your email address and choose "Next". If you do not know your email address, use the Student Username LookupÂ
- Employee accounts are formatted: username@morainevalley.edu
- Student accounts are formatted: username@student.morainevalley.edu
3. Select either your personal email or phone to verify your identity.
4. Enter the verification code you have received.
- If you used an alternate email - check your alternate emails inbox for a message from Microsoft that includes a password reset code. Enter the code into the reset tool to proceed.
5. You are now prompted to enter and confirm your new password. Please allow a few minutes before attempting to sign in with your new password.
Password requirements: Â
- Minimum of 14 characters.
- contain characters from all FOUR of the following categories:
- lowercase letters
- uppercase letters
- numeric digits (0 through 9)
- other alphanumeric characters ( !,@,#,$ …)
- Changed once a year.
- Your password cannot contain:
- Your name.
- May not contain your username or any part of your name
- asdf or password.
- Moraine, Valley, or Cyclone.
- spring, summer, fall, autumn, winter.
- January, February, March, April, May, June, July, August, September, October, November, December.
You may encounter an error or problem using the password reset tool if:
- You do not have an alternate email or phone number setup for your Moraine Valley account.
- You have old contact information listed that is no longer accessible
If you encounter any issues using the password reset tool, please contact the Help Desk at (708) 608-4357.
